What
do YOU need in a Host and What to Look
and Ask For
- Rosmarie Wise
So, you have decided that you need to
get online. People want to get a website
for many reasons these days, be it to
start a business, move a existing business
online or simply just put up a personal
web page. But, all these reasons have
two things in common, you have to know
what you need and find a company that
will provide it for you. With this broad
overview, we will shed some light about
discovering what your needs are, then
how to locate a web hosting provider that
will not only meet those needs, but in
the long run grow with you.
Your needs are essential in determining
the kind of hosting provider you will
choose. Web Hosting comes in many varied
sizes, prices, options and flavors.
The way to make the best choice is to
shop for the features and services that
you require, this way you only are paying
for what you need.
Here are a few questions to ask yourself:
What
kind of features will you have on your
website?
Start by thinking about what kinds of
functionality you will need. Will you
have a database of any kind running?
(Some of the applications that require
a database are: guest books, shopping
carts, forms and forums). If so, who
will be programming and installing it?
Most web hosting providers have pre-installed
scripts and applications that they will
let you use as well, but they may be
too simple and not meet your needs.
Any application you use is written in
a scripting language and often connects
to a database. If you are using PHP
and a mySQL or PostgreSQL database,
then you should look for a UNIX host.
Unix type hosts include Unix, FreeBSD,
Linux and some others. If you are using
ASP and a MSSQL database then you know
you will need to locate a Windows hosting
provider.
What
will you traffic needs be in six to
twelve months?
The type of site you have and features
impact the answer to this question.
Every image, page and access to a database
utilize bandwidth. Web hosting providers
these days provide anywhere from one
Gigabyte of traffic up to thousands
of gigs of bandwidth. Bandwidth costs
money. If you exceed your bandwidth
you will either have to pay for more
or face being shut off.
If you are running a personal web page
this is not going to be a huge impact
on your decision. But, if you are doing
business on the web it most definitely
will. One way to discover this is by
looking at how popular the subject of
your site is. Take a look at http://www.wordtracker.com
and see how many searches are made on
key terms in your industry or look at
the Alexa rank of sites that are similar
to what you will be building.
With bandwidth more is always better.
A hosting company that owns their data
center usually has more control over
their bandwidth available, but if you
do not need it, why pay for it?
OK,
so now I know some of what I need, now
what?
Even with all the consolidation of hosting
companies, there are still thousands
of companies to choose from. Each one
has different features to choose from
and provides different levels of services,
some you may have never even of heard
of. After you have discovered WHY you
need web hosting you will be able to
sort through these companies just a
little bit easier. So, here is some
of the HOW.
Search
Engines
Try looking through http://www.google.com
, http://www.yahoo.com and http://www.overture.com.
These search engines will provide you
with search results based upon the feature
you are looking for. Say you know you
need a UNIX host that provides a Miva
shopping cart. Visit the search engines
and type in "UNIX Hosting Miva"
and make a record sheet of your results.
Search engines also have advertisements
to the right and top of the results
pages, look for consistency in the ads
and this will tell you at least who
some of the larger web hosting providers
are (even though larger is not always
better).
Web
Hosting Directories
Web Hosting directories are sites that
focus almost exclusively on information
about web hosting companies. You will
be able to find reviews, articles, forums
and usually a database to search on
hosting company plans or look at web
hosting showcases. Some of these directories
are in it 100% for the money, and some
are there to really help you make a
decision about hosts. Either way there
is a excellent source of data for researching
what company will fit your needs. Search
the plans, read the forums and visit
the showcases. You will start to see
a pattern emerge again on who the major
players are in the industry. But, in
the directories you will also find quite
a few who are not huge, but provide
exactly what you need with even better
customer service.
Finding a hosting directory is easy
too. Again, visit the search engines
and type in "Web Hosting Directory"
or "Hosting Directory" and
you will get many results. Visit the
top 10 or so and you will find a few
that really appeal to you. Not only
will they help you finding a host but
most directories link to other hosting
directories as well.
So
what questions should I ask a hosting
provider I am considering?
Hopefully at this time you have made
a spreadsheet of companies you are considering
or some kind of record. Call or email
each of these companies and ask them
the same questions. Be sure to mention
where you found them and record their
answers along with how long it takes
them to respond to you.
Here are some questions to get you started:
Do you own your data center?
How many years in business?
Do you have some references?
Do I have a dedicated sales person?
How easy is it to upgrade or downgrade
my service?
Do you have a money back guarantee?
Is there an uptime guarantee? Am I compensated
for excessive downtime?
How frequently do you backup web sites
and do you backup databases?
Do you offer redundant backbone connections?
Or allow multiple DNS server entries?
What are the hours of technical support?
Do your outsource support or have your
own staff?
What happens if I exceed my bandwidth?
What pre-installed scripts do you provide
for UNIX and Windows?
What will my costs be for more bandwidth?
Do you offer Unlimited Bandwidth and
what does that exactly mean?
Can I move my website easily to a new
host?
*feel free to copy these questions and
email them to providers
Finding the reasons why you need hosting
is usually easier than finding the hosting
provider. As you grow you will have
many trials and tribulations with you
website and the hosting provider should
be there to make it that much easier,
so you can get on with WHY you have
a website in the first place. Making
the right decision in the beginning
will help you along that path. Do not
worry too much though, if you made a
bad decision the first time, simply
go through this process again and find
a new home. Although, the second time
around you will have a much deeper understanding
of your needs are and what to look for
in a hosting provider.
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